pogo Legal Notice
We at pogo operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This legal notice outlines our service availability, user responsibility, and the framework within which we operate. We do not claim to be licensed or regulated in any specific territory; instead, we frame our service as available where applicable law allows.
Your access to pogo depends on your jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that their access and use of pogo comply with the laws and regulations of their own jurisdiction. If you are unsure whether our service is available where you are located, you should seek legal advice before creating an account.
This page sets out the core principles of how we operate, what we require from users, and how disputes and legal inquiries are handled.
Service availability and jurisdiction restrictions
Our services operate under the principle of jurisdiction-restricted access. We do not offer betting, gaming, or sportsbook functionality in territories where online wagering is prohibited, restricted, or requires specific licensing we do not hold. The availability of pogo depends entirely on the laws applicable in your location.
When you create a pogo account, you affirm that you are accessing our service from a jurisdiction where such access is permitted by law. This responsibility rests with you, not with pogo. We do not conduct exhaustive geolocation checks for every user; we rely on your honest representation. If you proceed with account creation and deposit despite restrictions in your jurisdiction, you do so at your own legal risk.
Verify your local law before using pogo
If you live in Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location, you remain solely responsible for confirming that access to pogo complies with your jurisdiction's applicable law. We provide the platform; you provide the legal compliance.
Our platform supports players across multiple regions where gaming is permitted. We operate transparently within these boundaries and do not attempt to obscure our service location or identity. We do not use VPN masking, proxy redirection, or other obfuscation techniques to bypass local restrictions. If our service is not available in your jurisdiction, we ask that you do not attempt to create an account.
User eligibility and account responsibility
To open a pogo account, you must be of legal age to enter into binding contracts in your jurisdiction. In most regions, this means 18 or older; some jurisdictions set a higher age threshold. You are responsible for knowing and obeying the age requirements applicable to you. We do not conduct exhaustive age verification; we rely on your statement during account creation. If you are below the legal age in your jurisdiction, you must not create an account.
Account holders are responsible for maintaining confidentiality of login credentials and for all activity that occurs under their account. If you suspect unauthorized access, contact our support team immediately. We are not liable for losses resulting from compromised credentials unless the compromise is due to a breach of our own security infrastructure.
You agree not to use pogo for money laundering, fraud, or any illegal activity. If we detect or suspect illegal activity, we reserve the right to suspend your account and cooperate with relevant authorities. We maintain records of all account activity and transactions to support compliance with legal obligations.
Data protection and privacy
We at pogo protect your personal data through encryption, secure storage, and access controls. Your information is not sold to third parties outside of what is required for payment processing, fraud prevention, and regulatory compliance. For a detailed explanation of how we handle your data, see our privacy policy
We comply with applicable data protection standards in the jurisdictions where we operate. If you have questions about how your data is used or stored, contact our support team. You have the right to request access to your personal data and, in some jurisdictions, to request deletion or correction of inaccurate information.
Deposits, withdrawals, and payment responsibility
We support deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet (digital wallets) and mobile banking, local payment, online payment, e-wallet (bank transfers). You are responsible for ensuring that funds you deposit come from legitimate, legal sources. We do not accept stolen funds, proceeds from illegal activity, or money obtained through fraud.
Once you deposit, funds are credited to your pogo balance immediately (for digital wallets) or within standard banking timelines (for bank transfers). Withdrawals are processed to your verified payment method and subject to account verification requirements. We do not charge withdrawal fees; however, your payment provider may apply their own fees according to their terms.
- Deposits are final once processed—we do not refund deposits that were placed in error
- Withdrawals require account verification and may be subject to anti-fraud delays
- All transactions are logged and available in your account history
- We reserve the right to decline deposits or withdrawals if we suspect illegal activity
Dispute resolution and contact information
If you have a dispute regarding your account, game settlement, a withdrawal, or any other pogo service matter, contact our support team through the pogo dashboard or via email. We investigate disputes in good faith and respond within five business days. Our goal is to resolve issues fairly and transparently.
For legal inquiries, formal complaints, or requests for information related to regulatory compliance, you may contact us through the contact details provided on our website. We respond to valid legal requests in accordance with applicable law. Any legal process or regulatory inquiry should be directed to our legal contact address as specified in our terms and conditions
Disputes between you and pogo are governed by the laws of the jurisdiction where pogo is registered. By using our platform, you consent to the jurisdiction and venue set out in our terms and conditions.
Limitation of liability and indemnification
We at pogo provide our platform on an "as is" basis. We do not guarantee uninterrupted service, error-free operation, or specific performance outcomes. Your use of pogo is at your own risk. We are not liable for losses resulting from technical failures, network outages, incorrect odds display, or other service disruptions beyond our reasonable control.
You agree to indemnify and hold pogo harmless from any claims, damages, or legal costs arising from your use of our platform in violation of local law, your violation of our terms, or any illegal activity conducted through your account. This means if a legal claim arises from your conduct, you bear the legal and financial responsibility, not pogo.
Changes to this legal notice
We reserve the right to modify this legal notice at any time. Changes take effect upon posting to this page. Continued use of pogo after such changes constitutes acceptance of the modified notice. We recommend reviewing this page periodically to stay informed of any updates.
Our commitment remains unchanged: we operate transparently, respect applicable law, protect user data, and settle all gaming and betting activity fairly. If you have questions about this legal notice, our terms, or our compliance practices, contact our support team. We are here to help you understand our policies and your responsibilities as a pogo user.